Given the specific nature of the services offered, a refund policy does not apply; since the customer selects a professional that he or she knows or should know. This agreement has the characteristics of the aleatory contracts.
However, if the customer or amateur cancels the meeting or match up to 30 days prior to the scheduled date, he or she shall be refunded for 100% of the agreed fee. If the cancellation occurs between 30 and 11 days prior to the scheduled date, the refund will be of 80%. If the cancellation occurs within 10 days prior to the scheduled date there will be no refunds. If there is evidence that the athlete or professional has not attended the event, 100% of the amount paid will be refunded.